LandT - Tandem Standard Weekend

Lesson & Cancellation – Rules and Policies

• All lessons and packages are non-refundable. Exception: In Unlimited Program, if a customer is unsatisfied within the first two lessons, the remaining balance will be refunded. After the first two lessons, refunds are not available

• There is a 48 hour cancellation policy for all lessons, including tandem. Canceling with less than 48 hrs is considered a No Show.
  
  • No Shows: Failure to show up for a lesson or canceling with less than 48 hrs forfeits the lesson fees. (For students in the unlimited or P2 programs, the charge is $75.00 for no-shows.)
• The unlimited programs have a 1 year time limit from the first lesson. All other lessons have an unlimited expiration unless stipulated otherwise.
• Lesson or tandem purchases that have not been started or used can be transferred to another party.
• Refunds are not available for weather cancellations. Lessons or tandem lessons canceled due to weather are re-scheduled as many times as necessary until success is achieved.